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Terms & Conditions

Welcome to Doc@Home, the online platform that provides diagnostic telehealth services, specialist consultations, and allied health services. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our platform.


Acceptance of Terms


By accessing or using the Doc@Home website and services, you acknowledge that you have read, understood, and agree to these terms. If you do not agree with these terms, please do not use our services.




You must be at least 18 years old to use our services. By using our platform, you represent and warrant that you are of legal age and have the legal capacity to enter into these terms.




Doc@Home provides diagnostic telehealth services, specialist consultations, allied health services, diagnoses, referrals, prescriptions, and remotely conducted examinations. These services are subject to availability and the terms outlined in your chosen subscription plan.




Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.


Subscription Plans


Subscription plans are available at different levels, each with specific features and benefits. The details of each plan, including pricing, inclusions, and terms, are outlined on our website. Please review the plan details before making a purchase.


Payment and Billing


By purchasing a subscription plan, you agree to pay the applicable fees. Payments are processed securely through our payment gateway. You may choose a one-time payment or recurring billing, depending on the plan.

Medical Consultations


While our services provide diagnostic and medical support, they are not a substitute for in-person medical care. Consultations with our specialists are conducted remotely, and the accuracy of diagnoses is subject to the limitations of remote examinations.


Medical Emergencies


In case of a medical emergency, please seek immediate medical attention. Our services are not suitable for urgent or life-threatening situations. We do not provide emergency services, please dial 000 or call the Ambulance.


Limitation of Liability


Doc@Home and its affiliates are not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our services. Our liability is limited to the extent permitted by applicable law.


Modification of Terms


We reserve the right to modify these terms at any time. Changes will be effective upon posting on our website. Continued use of our services after modifications implies your acceptance of the updated terms.


Contact Us


For any questions, concerns, or inquiries about these terms or our services, please contact us.


By using Doc@Home, you consent to the practices outlined in this Terms & Conditions.


Date of Last Update: [Insert Date]

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